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For MCS-Accredited Installers
Every ASHP you did not install is still a servicing opportunity. Find the systems already running in your patch and introduce yourself as the local accredited option.
- 230,000+
- UK homes already heat with an air source heat pump as their main heating system
- 1,867
- ASHP properties in Herefordshire alone — every one a service-contract prospect
- 90+
- filters including heating system, property type, age band, and local area
The First Wave of ASHP Service Contracts Is Up for Grabs
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For Service & Maintenance Teams
Annual servicing keeps warranties valid and efficiency high. Build a recurring-revenue book from households that need a visit every year — not a one-off install.
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For Growing Heat Pump Businesses
Install pipelines rise and fall with grants and seasons. Service contracts smooth revenue between installs and put you first in line when a replacement is needed.
Hundreds of thousands of heat pumps were installed under government-backed schemes over the last few years. Those systems now need annual servicing and maintenance — and in most areas, no local company has yet made itself the obvious choice.
“Every heat pump needs an annual service. Most owners have no idea who to call.”
Manufacturer warranties typically require an annual service to stay valid, and a well-maintained system holds its efficiency — which is exactly why the owner bought it in the first place.
But many original installers were national scheme contractors who have moved on, do not cover the area, or no longer trade. The households are there, the need is annual, and the local relationship is unclaimed.
xenscope finds those households for you — property by property, area by area — and can put your name through their letterbox as the local, accredited servicing option.
How it works
How Service Teams Use xenscope: Search. Send. Track.
Search
Filter for homes where an air source heat pump is the recorded main heating system, then narrow by area, property profile, and age to match your service coverage.
Send
Have us post direct mail with your branding to the properties you select — or export clean CSV lists for your own CRM, calling, and mail campaigns.
Track
Track response and won contracts by area, then refine targeting for the next round. Service books grow campaign by campaign.
Example service-contract searches
- • All properties in your council area with an air source heat pump recorded as the main heating system
- • ASHP homes by postcode district, narrowed to the property types and ages your engineers know best
- • Systems with older EPC inspection dates — a practical proxy for heat pumps most overdue a service
Use Cases
Turning Installed Heat Pumps into Service Contracts
Find Every ASHP in Your Area
Search by the heating system actually installed, not guesswork.
- • Identify properties where an ASHP is recorded as the main source of heating.
- • Filter by council area, town, or postcode district to match your coverage.
- • Segment by property type and age to suit your engineers' experience.
- • Numbers first: see exactly how many prospects your patch holds before spending a penny.
Reach Them with Your Branding
End to end: we find the properties, we get your name through the letterbox.
- • Direct mail sent to the ASHP households you select, carrying your company's branding.
- • Position yourself as the local, trusted, accredited servicing option.
- • No list wrangling, no mail-house management — you do nothing until the phone rings.
- • Export CSV for your own CRM and outbound follow-up whenever you prefer.
Build Recurring Service Revenue
One letter can start a relationship that renews every year.
- • Annual service visits compound into a predictable maintenance book.
- • Warranty and MCS umbrella requirements make servicing an easy conversation.
- • The engineer who services a system is first call when it needs replacing.
- • Track response by area and refine the next campaign with real numbers.
Why Heating-System Data Beats Fuel Data
Heat pump homes are recorded as “electricity” in fuel data — alongside millions of storage-heater homes. xenscope identifies the actual heating system installed, so your list contains heat pump owners and nothing else.
- • Which homes have an ASHP as the main heating system today
- • Which areas hold enough of them to justify a campaign
- • Which segments best match your service coverage
Know Your Numbers Before You Spend
Council-area counts differ enormously — Herefordshire holds around 1,867 ASHP properties, Westmorland and Furness around 660. We will run your area's numbers first, so you know the size of the prize before committing to a campaign.
Composite Signals for Service-Contract Prospecting
- • Main heating system identification — ASHP recorded as the primary heat source
- • Local-area breakdowns by council area, town, and postcode district
- • Property attributes such as type, size, and age band
- • EPC context including inspection date — a proxy for system age
- • Export-ready campaign lists for direct mail, CRM, and outbound workflows
FAQs
ASHP Service Contract FAQs
How do I find homes that already have an air source heat pump?
xenscope identifies properties where an ASHP is recorded as the main source of heating — not just homes using electricity, which includes storage and panel heaters. You can then filter by council area, town, postcode district, property type, and age band.
Why do ASHP owners need a local servicing company?
Most manufacturer warranties require an annual service, and systems installed under government-backed schemes over the last few years are now reaching the age where servicing matters for efficiency and reliability. Many owners have lost touch with their original installer — or the installer no longer covers their area.
Can xenscope send the mailshot for us?
Yes. We can handle the direct mail end to end, carrying your company's branding, to the ASHP properties you select — so the first these households hear of it is a letter from a local, accredited company offering servicing and maintenance.
How many ASHP properties are in my area?
It varies widely by council area — Herefordshire has around 1,867 ASHP properties, Westmorland and Furness around 660. Contact us and we will run your area's numbers before you commit to anything.
Looking to generate ASHP install leads instead? Air Source Heat Pump installer lead generation.
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